MoeGo Blog

Lock Down Security and Streamline Operations for Pet Care Businesses

Powered by the MoeGo Team & MoeGo Community 🧡

Running a pet care business means juggling safety, security, and seamless operations. Whether you’re securing logins, tracking care details, or managing your team, these tools are designed to let you focus less on admin and more on the pets.

 

Account Security: Auto-Logout

All users, including admins, staff, and pet parents, will be automatically logged out after 30 days of inactivity on desktop, mobile, and pet parent apps.

Enhanced Security with Auto-Logout

 

Set Staff Login Hours

Take control of your team’s access with customizable staff login hours. Now, business owners can restrict staff logins to specific time ranges (e.g., 8 AM–6 PM).

👀 Example: A staff log-in at 7 PM will be blocked if outside the set hours.

👉 Go to Settings - Staff - select a staff - Login hours to set it up.

Set Staff Login Hours

 

When “Forget Password” Happens

We’re boosting your account security! Now, when you update your password, your account will be instantly logged out on all devices.

No extra steps—just change your password, and know that your account is protected across all devices.

forget password

 

Pet Appearance Notes in Profiles

Need a quick way to identify pets without a photo? Now, you can add appearance notes to each pet’s profile! Bonus point: You can also find the appearance notes in the printable Appointment List.

👀 For example: add details like “Akita, 60lbs, White and black” to help your team quickly identify the pet, even without a photo.

👉 Go to Clients & pets - select a profile - Pet detail - Appearance to set it up.

Pet Appearance Notes in Profiles

 

Task Management on MoeGo App

Managing your team’s tasks just got easier—and mobile! Our Task Management feature is now available on the MoeGo app for both owner and staff acccount, so that:

  • Owners can assign tasks to specific team members.
  • Staff can add notes to track progress and details.
  • Staff can view tasks on personal boards for clear, focused workflows.

👉 Go to App - Today’s tasks to explore.

Task Management Now on the App

 

 

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