MoeGo Blog

Pre-Service Pet Evaluation: Better Care with Less Hassle

Written by MoeGo | Jan 17, 2025 5:57:29 PM

Powered by the MoeGo Team & MoeGo Community 🧡

Whether it’s assessing comfort, compatibility, or readiness for socialization, pre-service evaluations are an important part of providing a positive experience for both pets and owners. Here’s how we can help you streamline your evaluation process and make managing your boarding and daycare business easier.

Make Your Evaluations Your Own with Name Customization

You can now customize evaluation names to match your style and services. Here are a few cool names we’ve seen in our MoeGo Community:

  • Meet & Greet
  • Socialization Assessment
  • Comfort and Compatibility Review

👉 Go to Settings - Services - Evaluation - Service name in online booking to customize it.


Streamline Fees for Early Drop-offs and Late Pick-ups

You can now set up early drop-off and late pick-up fees tailored to different care types, including boarding, daycare, or grooming. Fees are automatically applied based on your daily operation hours, even if you have different operation hours every day.

👉 Go to Settings - Services - Evaluation - Auto apply under certain conditions to set it up.

 

Auto Assign Staff for Evaluation

Need a seamless way to manage evaluations? You can now turn on auto-assign to let the system allocate staff automatically or assign a specific staff member for evaluations when specialized care is required.

👉 Go to Settings - Services - Evaluation - Applicable staff to set it up.

 

More Flexibility for Pets Without Passed Evaluations

Pets that haven’t passed evaluations can now be booked for services, with a reminder notification to keep you informed of their evaluation status.

 

Edit Package Balance and Expiry Dates

You can now easily update your clients’ package information, including the remaining sessions and the validity date.

👉 Go to Clients & Pets - select the specific customer - Packages - Remaining / Validity to edit.