Webinar: Using Personalization to Build Trust and Grow Revenue in Big Pet Business

MoeGo x IBPSA

Join Jose Rodriguez, owner of Seattle Canine Club & Dog City and former Amazon Product Manager, along with Maya Shah-Ceccotti, Head of Marketing at MoeGo, for an insightful discussion on leveraging personalization to grow revenue and customer loyalty. Register now to learn how personalization can unlock your business growth!

Interested in joining the IBPSA? Use promo code 25MoeGoNew for 20% off your first year of membership!

Wednesday, March 26, 2025
12:00 pm PST | 3:00 pm EST
One hour

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Speakers

Jose

Jose Rodriguez

Owner of Seattle Canine Club & Dog City | Former Amazon Product Manager

Maya

Maya Shah-Ceccotti

Head of Marketing at MoeGo

Key Takeaways

Pet businesses thrive when they cater to the unique needs of each pet and owner. But as businesses scale, maintaining a personal touch—and the trust it builds—becomes a challenge. This webinar explores how to use pet and owner data to personalize experiences at scale, driving upsells, repeat visits, and referrals.

How to capture and apply pet and owner data for personalized experiences

How to capture and apply pet and owner data for personalized experiences

Strategies to build trust and ensure consistency across locations

Strategies to build trust and ensure consistency across locations

Using personalization to drive upsells, retention, and referrals

Using personalization to drive upsells, retention, and referrals
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